I have been working with Micromarketing for just over a year on a new project. I came to them with little more than an idea and some designs and they were immediately encouraging and supportive. Their expertise and understanding of the project and their friendly and approachable manner has made the development of it a pleasure and they were entirely sympathetic to my wish for precision and perfection. Sales of "Tillions", my tessellating magnet game, are now gathering pace online and they are starting to appear on the high street. I know that my friends at Micro are almost as thrilled as I am. Helen Baron, Tillions LtdHelen Baron, Tillions Ltd
Our product development team will kick-off a project with a face-to-face meeting to discuss the client brief and fill in any blanks. This initial consultation helps us to understand the company and brand that is to be represented, the target market / audience, the budgets and timescales. This is also a great opportunity to set expectations and discuss the best communication methods for both parties.
We will create our own project brief for internal use, interpreting the customer requirements to each department for project planning and implementation. Once complete, the project manager will touch base to confirm the details and ensure nothing has been lost in translation.
Research, investigation and idea generation happens next. The whole company comes together in a brainstorming session with a presentation of initial concepts, designs aspects, material feasibility, mood boards.....
These ideas will be passed back to the client for feedback and for decisions to be made.
Micro will begin mocking up some prototypes, how many will depend on the product and the material. These prototypes are analysed internally both with the development team and the manufacturers.
Pre-production samples are made and sent to the client for feedback. Production can commence once the client is happy. Compliance documentation can be supplied at any stage depending on the client's request.
Inspections are carried out during manufacture for quality control.
“ I have worked with Micromarketing for several years. I have always had excellent service and will continue to work with them in the future. Micro has produced two bespoke products for us and nothing is too much trouble. We have always had a fantastic service and Micro fully supports our work. The staff are friendly and efficient, offering help and ideas when needed, and most importantly, deadlines are always met. ”
“ Always excellent customer service, kept up to date with delivery schedules and product always to a high standard and to spec. ”
“ Amazing service - really tailored the support and design that we were looking for. Thanks all for being so patient with us and not giving up with our endless requests. I’d like to thank Paul and the rest of the team... their attention to detail and ability to create something new has made a difference in building our new service. I would not hesitate to recommend them. ”
“ Micro has always been excellent with their services. With all our Let2barnet promotional products: balloons; magnets; pens; bags and shopping coins; all of the staff were efficient to understand the vision we had for our products. The product turnaround time is not only prompt but of great quality. ”
“ Everyone I dealt was really friendly, and advised me on the best product /style for my needs. They accommodated my timescales and two different delivery addresses. The products were good - the mints in particular were a big hit! Thank you. ”
“ Cottsway received help and advice on our latest promotional products from Micromarketing. The custom designed products were excellent quality and good value for money. We have always received great customer service from the team. ”